IKEA
I like shopping at IKEA (well, Emma does) but I was well impressed with their returns policy today.
We bought a rug from IKEA in Gateshead but when we got home, it didn't really fit.
That was mid July, its now October.....
Unfortunatley Emma lost the receipt too.
However IKEA were good enough to say that if I brought the item in, in original packaging, with a bank statement proving the transaction - they would give me a credit note. Therefore as I travelled north, I stopped off, did the transaction, got something we needed and everything was fine.
Their policy is they will give you a refund up to 90 days after purchase with a valid receipt. I think thats brilliant.
We bought a rug from IKEA in Gateshead but when we got home, it didn't really fit.
That was mid July, its now October.....
Unfortunatley Emma lost the receipt too.
However IKEA were good enough to say that if I brought the item in, in original packaging, with a bank statement proving the transaction - they would give me a credit note. Therefore as I travelled north, I stopped off, did the transaction, got something we needed and everything was fine.
Their policy is they will give you a refund up to 90 days after purchase with a valid receipt. I think thats brilliant.
posted by monty at
1:32 AM
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